Policies
Shipping and Returns
Shipping
Golden Cup Coffee is committed to quality and service. Golden Cup Coffee ships via United States Postal Office. Please note that at this time we do not ship to addresses outside of the United States. Golden Cup will endeavor to ship your order in the manner you select and within the time periods you requested. If Golden Cup Coffee is unable to ship the products within 10 days of receiving your order or in the manner that you requested, Golden Cup Coffee will inform you and you will be permitted to cancel the order and obtain a refund or re-credit for any sum that has been paid by you or debited from your credit card for the products. Golden Cup Coffee will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. If we have not filled your order properly or if for any reason you are dissatisfied with our product, simply Golden Cup Coffee’s Customer Service by phone, mail, fax or email. We will gladly correct any errors that we may have committed. You may return new, unopened items within 10 days of your receipt of the product(s). Products shipped must be returned in a secure package to ensure that the product is not damaged.
Returns
You may return new, unopened items within 10 days of your receipt of the product(s). Products shipped must be returned in a secure package to ensure that the product is not damaged. For more information on canceling orders and returning items, see our Return Policy.
Privacy Policy
Golden Cup Coffee Company will not release your information to third parties not authorized by you or by law. We safeguard your privacy and treat your personal information with care. We respect your right to make the choices where your personal information is concerned. We do not give out your email address, telephone number, or credit card information to anyone. We use secure technology, privacy protection controls and restrictions on employee access in order to safeguard your personal information.
Conditions of Use
LICENSE AND SITE ACCESS
Golden Cup Coffee grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) without express written consent. Any unauthorized use terminates the permission or license granted. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to our home page so long as the link does not portray us, or our products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any proprietary graphic or trademark as part of the link without express written permission.
YOUR ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Goldencupcoffee.com does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use Goldencupcoffee.com only with involvement of a parent or guardian. Goldencupcoffee.com and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
RISK OF LOSS
All items purchased from GoldenCupCoffee.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.